Shipping policy

We offer free express delivery for all orders of 6 bottles or more. A standard delivery charge of £7.99 is charged for all other deliveries.

The cost of delivery quoted includes delivery by courier to GB Mainland addresses (excluding Scottish Highlands). For other destinations a surcharge will apply.

All wines or goods ordered remain the property of Flint Vineyard until payment is received in full.

Orders will be shipped within 2 days of receipt of the order for next day delivery, providing the order was placed before 12pm Mon-Thurs (excluding public holidays).

We cannot accept responsibility for delays caused by the carrier.

Breakages

We have a no quibble policy towards breakages. Please check your order upon delivery and let us know within 24 hours by email or telephone of any breakages.

We will happily replace any broken bottles or refund you the cost of the damaged bottle.

Opening hours

Shop and Wine Bar

Open 10am to 4pm Tuesday to Sunday, with Wine Bar late nights until 7pm on Friday.

More information

Flint Kitchen

Serving lunch Wednesday to Sunday, 12pm to 2:30pm.

For more information click here. Drop in or book a table.

Tours

Tours run at 11am Wednesday to Sunday. Book a tour.

Tastings

Drop by the shop to try our wines, or book a guided tasting with the team available Tuesday to Sunday. Times vary. Book a tasting.

If you have any questions or queries, including help with an order simply email us at enquiries@flintvineyard.com. You can also have a look at our FAQs here for commonly asked questions.

If you need help urgently, please call us on +44 1986 893942.

We are open from 10am-4pm Tuesday - Sunday. For more details on our opening times click here.

Visit us at Flint Vineyard, Middle Road, Earsham, Bungay, NR35 2AH. For more info on how to find us, click here.

Free Shipping

The cost of delivery quoted includes delivery by courier to GB Mainland addresses (excluding Scottish Highlands). For other destinations a surcharge will apply.

We offer free express delivery for all orders of 6 bottles or more. A standard delivery charge of £7.99 is charged for all other deliveries.

All wines or goods ordered remain the property of Flint Vineyard until payment is received in full.

Orders will be shipped within 2 days of receipt of the order for next day delivery, providing the order was placed before 12pm Mon-Thurs (excluding public holidays).

We cannot accept responsibility for delays caused by the carrier.

Returns

If you don’t like a bottle that you buy for any reason we will credit you for the full amount for that particular bottle. No questions asked.

If you have bought a case or more of a particular wine, then we will refund all of that wine, including delivery, as soon as we have collected the rest of the wine from you, provided, of course, you have only opened ONE bottle of the wine.

You will need to provide proof of purchase. Please visit our Refund Policy for further details.

Accessibility

View our full accessibility page here.

We are fully accessible.

We have low mobility parking at the farm by the winery. We aim to keep this available for those that need it most even on our busiest events. From there it's smooth concrete to the Cellar Door Shop, Wine Bar and the winery on tour days.

The garden and vineyard can be reached across some flat gravel and grass, now suitable for wheelchairs and buggies.

We have wheelchair accessible toilets inside the barn, and baby change facilities too.

On tours we can also provide seating for those less able to stand in the vineyard and winery.

If you have any extra questions about accessibility, please email us at enquiries@flintvineyard and we'll be happy to help.

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