1. VERIFICATION OF AGE

Flint Vineyard does not sell alcohol to persons under the age of 18. By using this site you confirm that you are over the age of 18.  By purchasing wine from Flint Vineyard you are confirming that the person receiving the shipment of wine is over the age of 18.

2. RESPONSIBLE DRINKING

Alcohol should be consumed in moderation. Alcohol consumption may cause health problems.  Women should not drink alcoholic beverages during pregnancy because of the risk of birth defects.

For more information see www.drinkaware.co.uk.

3. GENERAL

3.1 QUALITY COMMITMENT

If you don’t like a bottle that you buy for any reason we will credit you for the full amount for that particular bottle. If you have bought a case or more of a particular wine, then we will refund all of that wine, including delivery, as soon as we have collected the rest of the wine from you, provided, of course, you have only opened ONE bottle of the wine.

3.2 PRICES & PAYMENT

All prices are quoted in pounds sterling. The prices include Value Added Tax, unless otherwise specified. Any delivery charges are additional and will be added to your bill before you confirm your order.

3.3 DELIVERY

The shipment dates given for your annual wine allocation are given to the best of our knowledge at the time of writing.  We reserve the right to change dates if we deem it necessary.

The cost of delivery quoted includes delivery to GB Mainland addresses (excluding Scottish Highlands).  For other destinations a surcharge will apply.  Standard delivery charges are £7.50 for 1 to 11 bottles and free of charge for 12 bottles or more.

All wines or goods ordered remain the property of Flint Vineyard until payment is received in full.

3.4 TAX CHARGES

The prices shown on our website are all inclusive of VAT.

3.5 BREAKAGES

We have a no quibble policy towards breakages.  Please check your order upon delivery and let us know within 24 hours by email or telephone of any breakages.  We will happily replace any broken bottles or refund you the cost of the damaged bottle.

3.6 REFUNDS & CANCELLATIONS

You have the right to cancel your order within seven days of placing it, or seven days of receipt of the goods (whichever is the longer).  If you do cancel your order, you will have your payment returned and should arrange for the goods to be sent back to us.

4. VENN CLUB

4.1. DURATION OF MEMBERSHIP

Membership begins the date your first payment is received by Flint Vineyard and each subscription lasts for 12 months from this date.

4.2 TOURS & TASTINGS

The complimentary tours and tastings for you and up to 5 friends may be taken at any time in the year but must be pre-booked in advance.

4.3 RECOMMEND A FRIEND

The percentage discount for recommending a friend applies when a friend you have recommended pays for an annual VENN membership within the 12 month period of your own VENN subscription.  The discount is applied to your membership subscription cost for the following year.

5. GENERAL

Flint Vineyard reserves the right to modify our terms and conditions without notice to you. If you continue to use this website after any changes, this constitutes your agreement to any such changes.

All content, including graphics, logos, text, images and other features on this website, and their associated copyrights and trademarks and other intellectual property are owned by Flint Vineyard.

6. PRIVACY POLICY

By providing your details to Flint Vineyard, you consent to Flint Vineyard maintaining, holding and using the information you give us at the time of ordering to process your orders and keep you informed with updates from the vineyard. All data is collected lawfully and maintained in accordance with the Data Protection Act 1998.

We will never share your details with a third party, apart from when necessary to fulfil the shipment of your order.

7. REGISTERED COMPANY DETAILS

Flint Vineyard is a trading name of Flint & Vine Ltd, Camphill Farm, Middle Road, Earsham, Bungay NR35 2AH

Registered company no. 09647448

VAT no. GB 232319926